# 项目问题追踪系统产品设计 ## 概述 **组件名称**: `app-project-issue` **功能定位**: 项目问题创建、管理和追踪系统 **应用场景**: 项目执行过程中出现问题时,用于快速创建问题记录、分配责任人、追踪问题解决进度,并通过企微消息进行催办提醒 ## 数据结构分析 ### 1. ProjectIssue 表结构 基于现有的ProjectIssue表,扩展为完整的问题追踪系统: ```typescript interface ProjectIssue { objectId: string; project: Pointer; // 所属项目 product?: Pointer; // 相关产品 (可选) creator: Pointer; // 创建人 assignee: Pointer; // 责任人 title: string; // 问题标题 description: string; // 问题描述 relatedSpace?: string; // 相关空间 (如"客厅"、"主卧") relatedStage?: string; // 相关阶段 (如"深化设计"、"施工图") relatedContentType?: string; // 相关内容类型 (白模/软装/渲染/后期) relatedFiles?: Array>; // 相关项目文件 priority: '低' | '中' | '高' | '紧急'; // 优先程度 issueType: '投诉' | '建议' | '改图'; // 问题类型 dueDate?: Date; // 截止时间 status: '待处理' | '处理中' | '已解决' | '已关闭'; // 状态 resolution?: string; // 解决方案 lastReminderAt?: Date; // 最后催单时间 reminderCount: number; // 催单次数 data?: Object; // 扩展数据 isDeleted: boolean; createdAt: Date; updatedAt: Date; } ``` ### 2. 与现有系统的关联 ```typescript // 与Project表的关联 interface Project { objectId: string; title: string; // ... 其他字段 issues?: Pointer[]; // 项目问题列表 } // 与Product表的关联 interface Product { objectId: string; name: string; productType: string; // 白模/软装/渲染/后期 // ... 其他字段 issues?: Pointer[]; // 产品相关问题 } ``` ## 组件接口设计 ### 1. 组件位置和调用方式 **入口位置**: 项目底部卡片成员区域右侧,问题按钮 **在 project-detail.component.html 中的调用**: ```html
``` ### 2. 组件输入输出接口 ```typescript interface ProjectIssueModalInputs { // 必填属性 project: Parse.Object; // 项目对象 currentUser: Parse.Object; // 当前用户 cid: string; // 企业微信CorpID // 可选属性 isVisible?: boolean; // 是否显示模态框,默认false initialIssueType?: string; // 初始问题类型 initialAssignee?: Parse.Object; // 初始责任人 } interface ProjectIssueModalOutputs { // 问题创建/更新事件 issueChanged: EventEmitter<{ issue: Parse.Object; action: 'created' | 'updated' | 'resolved' | 'closed'; }>; // 关闭事件 close: EventEmitter; // 催单事件 reminderSent: EventEmitter<{ issue: Parse.Object; recipient: Parse.Object; }>; } ``` ## 组件功能设计 ### 1. 核心功能流程 #### 1.1 问题创建流程 ```mermaid graph TD A[点击问题按钮] --> B[打开问题创建模态框] B --> C[填写问题信息] C --> D[选择责任人] D --> E[设置优先级和截止时间] E --> F[创建问题记录] F --> G[发送企微通知给责任人] G --> H[更新问题列表] ``` #### 1.2 催单流程 ```mermaid graph TD A[点击催单按钮] --> B[检查催单间隔限制] B --> C{可以催单?} C -->|是| D[构建催单消息] C -->|否| E[显示催单限制提示] D --> F[调用企微API发送消息] F --> G[更新最后催单时间] G --> H[记录催单次数] H --> I[显示催单成功提示] ``` ### 2. 组件状态管理 ```typescript enum IssueStatus { PENDING = '待处理', IN_PROGRESS = '处理中', RESOLVED = '已解决', CLOSED = '已关闭' } enum IssuePriority { LOW = '低', MEDIUM = '中', HIGH = '高', URGENT = '紧急' } enum IssueType { COMPLAINT = '投诉', SUGGESTION = '建议', REVISION = '改图' } interface ComponentState { mode: 'create' | 'list' | 'detail'; // 界面模式 issues: Parse.Object[]; // 问题列表 currentIssue?: Parse.Object; // 当前操作的问题 loading: boolean; // 加载状态 submitting: boolean; // 提交状态 searchKeyword: string; // 搜索关键词 statusFilter: IssueStatus | 'all'; // 状态过滤器 priorityFilter: IssuePriority | 'all'; // 优先级过滤器 error?: string; // 错误信息 } ``` ## 用户界面设计 ### 1. 模态框主体结构 ```html
``` ### 2. 样式设计 ```scss .project-issue-modal { .modal-header { display: flex; justify-content: space-between; align-items: center; padding: 20px 24px; border-bottom: 1px solid var(--ion-color-light); .modal-title { display: flex; align-items: center; gap: 8px; margin: 0; font-size: 20px; font-weight: 600; .title-icon { width: 24px; height: 24px; color: var(--ion-color-primary); } } } .filters-section { padding: 16px 24px; border-bottom: 1px solid var(--ion-color-light); .search-box { margin-bottom: 16px; } .filter-buttons { display: flex; gap: 8px; .filter-btn { padding: 8px 16px; border: 1px solid var(--ion-color-light); border-radius: 20px; background: var(--ion-background-color); font-size: 14px; cursor: pointer; transition: all 0.2s; &.active { background: var(--ion-color-primary); color: white; border-color: var(--ion-color-primary); } } } } .issues-list { padding: 16px 24px; max-height: 500px; overflow-y: auto; .issue-card { border: 1px solid var(--ion-color-light); border-radius: 12px; padding: 16px; margin-bottom: 12px; background: var(--ion-background-color); transition: all 0.2s; &:hover { box-shadow: 0 4px 12px rgba(0,0,0,0.1); } &.priority-紧急 { border-left: 4px solid var(--ion-color-danger); } &.priority-高 { border-left: 4px solid var(--ion-color-warning); } &.priority-中 { border-left: 4px solid var(--ion-color-secondary); } .issue-header { display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: 8px; .issue-title { font-size: 16px; font-weight: 600; color: var(--ion-color-dark); } .issue-badges { display: flex; gap: 6px; .badge { padding: 4px 8px; border-radius: 12px; font-size: 12px; font-weight: 500; &.priority-紧急 { background: var(--ion-color-danger); color: white; } &.priority-高 { background: var(--ion-color-warning); color: white; } &.type-投诉 { background: var(--ion-color-danger); color: white; } &.type-建议 { background: var(--ion-color-success); color: white; } &.type-改图 { background: var(--ion-color-primary); color: white; } } } } .issue-description { color: var(--ion-color-medium); font-size: 14px; margin-bottom: 12px; line-height: 1.4; } .issue-meta { display: flex; justify-content: space-between; align-items: center; margin-bottom: 12px; .assignee-info { display: flex; align-items: center; gap: 6px; font-size: 13px; .assignee-avatar { width: 20px; height: 20px; border-radius: 50%; } } .due-date { font-size: 13px; color: var(--ion-color-medium); } } .issue-actions { display: flex; gap: 8px; justify-content: flex-end; .btn { padding: 6px 12px; font-size: 13px; border-radius: 6px; border: none; cursor: pointer; transition: all 0.2s; &:disabled { opacity: 0.5; cursor: not-allowed; } } } } } .issue-form { padding: 24px; max-height: 600px; overflow-y: auto; .form-section { margin-bottom: 32px; h3 { margin: 0 0 16px; font-size: 16px; font-weight: 600; color: var(--ion-color-dark); } .form-group { margin-bottom: 20px; label { display: block; margin-bottom: 8px; font-size: 14px; font-weight: 500; color: var(--ion-color-dark); } } } .form-actions { display: flex; justify-content: flex-end; gap: 12px; padding-top: 20px; border-top: 1px solid var(--ion-color-light); } } } ``` ## 技术实现方案 ### 1. 主组件实现 ```typescript @Component({ selector: 'app-project-issue-modal', standalone: true, imports: [ CommonModule, FormsModule, IonicModule, // 其他依赖 ], templateUrl: './project-issue-modal.component.html', styleUrls: ['./project-issue-modal.component.scss'] }) export class ProjectIssueModalComponent implements OnInit { // 输入输出属性 @Input() project!: Parse.Object; @Input() currentUser!: Parse.Object; @Input() cid!: string; @Input() isVisible: boolean = false; @Output() close = new EventEmitter(); @Output() issueChanged = new EventEmitter(); @Output() reminderSent = new EventEmitter(); // 组件状态 mode: 'create' | 'list' | 'detail' = 'list'; issues: Parse.Object[] = []; projectMembers: ProjectMember[] = []; loading: boolean = false; submitting: boolean = false; searchKeyword: string = ''; statusFilter: string = 'all'; priorityFilter: string = 'all'; // 问题表单数据 issueData = { title: '', description: '', issueType: '', priority: '中', assignee: '', relatedSpace: '', relatedStage: '', relatedContentType: '', dueDate: null as Date | null }; // 企业微信API private wecorp: WxworkCorp | null = null; private wwsdk: WxworkSDK | null = null; constructor( private parseService: ParseService, private modalController: ModalController ) { this.initializeWxwork(); } ngOnInit() { if (this.isVisible) { this.loadData(); } } ngOnChanges() { if (this.isVisible) { this.loadData(); } } private initializeWxwork(): void { this.wecorp = new WxworkCorp(this.cid); this.wwsdk = new WxworkSDK({cid: this.cid, appId: 'crm'}); } private async loadData(): Promise { try { this.loading = true; await Promise.all([ this.loadIssues(), this.loadProjectMembers() ]); } catch (error) { console.error('加载数据失败:', error); } finally { this.loading = false; } } private async loadIssues(): Promise { const query = new Parse.Query('ProjectIssue'); query.equalTo('project', this.project); query.notEqualTo('isDeleted', true); query.descending('createdAt'); query.include('creator', 'assignee'); this.issues = await query.find(); } private async loadProjectMembers(): Promise { const query = new Parse.Query('ProjectTeam'); query.equalTo('project', this.project); query.include('profile', 'department'); query.notEqualTo('isDeleted', true); const projectTeams = await query.find(); this.projectMembers = projectTeams.map(team => ({ id: team.id, profileId: team.get('profile')?.id, name: team.get('profile')?.get('name') || '未知', userid: team.get('profile')?.get('userid') || '', role: team.get('profile')?.get('roleName') || '未知' })); } get filteredIssues(): Parse.Object[] { let filtered = this.issues; // 搜索过滤 if (this.searchKeyword) { const keyword = this.searchKeyword.toLowerCase(); filtered = filtered.filter(issue => { const title = (issue.get('title') || '').toLowerCase(); const description = (issue.get('description') || '').toLowerCase(); return title.includes(keyword) || description.includes(keyword); }); } // 状态过滤 if (this.statusFilter !== 'all') { filtered = filtered.filter(issue => issue.get('status') === this.statusFilter); } // 优先级过滤 if (this.priorityFilter !== 'all') { filtered = filtered.filter(issue => issue.get('priority') === this.priorityFilter); } return filtered; } createNewIssue(): void { this.mode = 'create'; this.resetForm(); } private resetForm(): void { this.issueData = { title: '', description: '', issueType: '', priority: '中', assignee: '', relatedSpace: '', relatedStage: '', relatedContentType: '', dueDate: null }; } async onSubmit(): Promise { if (this.submitting) return; this.submitting = true; try { // 创建问题记录 const ProjectIssue = Parse.Object.extend('ProjectIssue'); const issue = new ProjectIssue(); issue.set('project', this.project); issue.set('creator', this.currentUser); issue.set('title', this.issueData.title); issue.set('description', this.issueData.description); issue.set('issueType', this.issueData.issueType); issue.set('priority', this.issueData.priority); issue.set('status', '待处理'); issue.set('reminderCount', 0); if (this.issueData.assignee) { const assigneeProfile = new Parse.Object('Profile', { id: this.issueData.assignee }); issue.set('assignee', assigneeProfile); } if (this.issueData.relatedSpace) { issue.set('relatedSpace', this.issueData.relatedSpace); } if (this.issueData.relatedStage) { issue.set('relatedStage', this.issueData.relatedStage); } if (this.issueData.relatedContentType) { issue.set('relatedContentType', this.issueData.relatedContentType); } if (this.issueData.dueDate) { issue.set('dueDate', this.issueData.dueDate); } await issue.save(); // 发送企微通知 await this.sendNotificationToAssignee(issue); // 更新状态 this.issues.unshift(issue); this.mode = 'list'; // 触发事件 this.issueChanged.emit({ issue, action: 'created' }); console.log('✅ 问题创建成功:', issue.get('title')); } catch (error) { console.error('❌ 创建问题失败:', error); } finally { this.submitting = false; } } async sendReminder(issue: Parse.Object): Promise { if (!this.canSendReminder(issue)) return; try { const assignee = issue.get('assignee'); if (!assignee) return; // 构建催单消息 const reminderMessage = this.buildReminderMessage(issue); // 发送企微消息 await this.sendWxworkMessage(assignee.get('userid'), reminderMessage); // 更新催单记录 issue.set('lastReminderAt', new Date()); issue.set('reminderCount', (issue.get('reminderCount') || 0) + 1); await issue.save(); // 触发催单事件 this.reminderSent.emit({ issue, recipient: assignee }); console.log('✅ 催单消息发送成功'); } catch (error) { console.error('❌ 发送催单失败:', error); } } private buildReminderMessage(issue: Parse.Object): string { const projectTitle = this.project.get('title'); const issueTitle = issue.get('title'); const priority = issue.get('priority'); const dueDate = issue.get('dueDate'); const reminderCount = issue.get('reminderCount') + 1; let message = `【问题催办提醒】\n\n`; message += `项目:${projectTitle}\n`; message += `问题:${issueTitle}\n`; message += `优先级:${priority}\n`; if (dueDate) { message += `截止时间:${new Date(dueDate).toLocaleString('zh-CN')}\n`; } message += `催办次数:第${reminderCount}次\n\n`; message += `请及时处理该问题,谢谢!`; return message; } private async sendWxworkMessage(userId: string, content: string): Promise { if (!this.wwsdk) { throw new Error('企业微信SDK未初始化'); } // 获取群聊ID const groupChatQuery = new Parse.Query('GroupChat'); groupChatQuery.equalTo('project', this.project); const groupChat = await groupChatQuery.first(); if (!groupChat || !groupChat.get('chat_id')) { throw new Error('项目群聊不存在'); } // 发送企业微信消息 await this.wwsdk.ww.sendChatMessage({ chatId: groupChat.get('chat_id'), msgType: 'text', content: content, userIds: [userId] }); } canSendReminder(issue: Parse.Object): boolean { const lastReminderAt = issue.get('lastReminderAt'); const reminderCount = issue.get('reminderCount') || 0; // 检查催单间隔(至少间隔30分钟) if (lastReminderAt) { const timeDiff = Date.now() - new Date(lastReminderAt).getTime(); if (timeDiff < 30 * 60 * 1000) { return false; } } // 检查催单次数限制(每日最多3次) if (reminderCount >= 3) { return false; } return true; } getPriorityClass(priority: string): string { return `priority-${priority}`; } cancelCreate(): void { this.mode = 'list'; this.resetForm(); } onClose(): void { this.close.emit(); } onBackdropClick(event: MouseEvent): void { if (event.target === event.currentTarget) { this.onClose(); } } } ``` ### 2. 底部卡片更新 **更新 project-bottom-card.component.html**: ```html
``` **更新 project-bottom-card.component.ts**: ```typescript @Component({ selector: 'app-project-bottom-card', standalone: true, // ... }) export class ProjectBottomCardComponent implements OnInit { @Input() project: Parse.Object; @Input() groupChat: Parse.Object; @Input() currentUser: Parse.Object; @Input() cid: string; @Output() showFiles = new EventEmitter(); @Output() showMembers = new EventEmitter(); @Output() showIssues = new EventEmitter(); // 新增输出事件 issueCount: number = 0; urgentIssueCount: number = 0; // 现有代码... ngOnInit() { this.loadIssueCount(); } async loadIssueCount(): Promise { try { const query = new Parse.Query('ProjectIssue'); query.equalTo('project', this.project); query.notEqualTo('isDeleted', true); query.notEqualTo('status', '已解决'); query.notEqualTo('status', '已关闭'); this.issueCount = await query.count(); // 统计紧急问题数量 const urgentQuery = new Parse.Query('ProjectIssue'); urgentQuery.equalTo('project', this.project); urgentQuery.equalTo('priority', '紧急'); urgentQuery.notEqualTo('isDeleted', true); urgentQuery.notEqualTo('status', '已解决'); urgentQuery.notEqualTo('status', '已关闭'); this.urgentIssueCount = await urgentQuery.count(); } catch (error) { console.error('加载问题数量失败:', error); } } onShowIssues(): void { this.showIssues.emit(); } getIssueBadgeClass(): string { if (this.urgentIssueCount > 0) { return 'badge-urgent'; } return 'badge-normal'; } } ``` ### 3. 项目详情页面集成 **更新 project-detail.component.ts**: ```typescript @Component({ selector: 'app-project-detail', standalone: true, // ... }) export class ProjectDetailComponent implements OnInit { // 现有属性... showIssuesModal: boolean = false; // 现有方法... showIssues(): void { this.showIssuesModal = true; } closeIssuesModal(): void { this.showIssuesModal = false; // 可以在这里刷新问题统计 this.refreshProjectStats(); } async refreshProjectStats(): Promise { // 触发底部卡片刷新问题数量 // 实现方式取决于具体架构 } } ``` ## 企业微信消息发送机制 ### 1. 消息类型和格式 ```typescript interface WxworkMessage { chatId: string; msgType: 'text' | 'markdown' | 'image' | 'file'; content?: string; markdown?: { content: string; }; mediaId?: string; userIds?: string[]; } interface ReminderMessage { type: 'new_issue' | 'reminder' | 'resolved'; recipientUserId: string; chatId: string; content: string; } ``` ### 2. 消息模板 ```typescript class MessageTemplates { // 新问题创建通知 static newIssueNotification(issue: Parse.Object, project: Parse.Object): string { return `【新问题创建】 项目:${project.get('title')} 问题:${issue.get('title')} 类型:${issue.get('issueType')} 优先级:${issue.get('priority')} 创建人:${issue.get('creator')?.get('name')} 请及时查看并处理该问题。`; } // 催单通知 static reminderNotification(issue: Parse.Object, project: Parse.Object, reminderCount: number): string { const dueDate = issue.get('dueDate'); let dueDateText = ''; if (dueDate) { const due = new Date(dueDate); const now = new Date(); const daysLeft = Math.ceil((due.getTime() - now.getTime()) / (1000 * 60 * 60 * 24)); dueDateText = `(剩余${daysLeft}天)`; } return `【问题催办提醒 - 第${reminderCount}次】 项目:${project.get('title')} 问题:${issue.get('title')} 优先级:${issue.get('priority')} 截止时间:${dueDate ? new Date(dueDate).toLocaleDateString('zh-CN') : '未设置'}${dueDateText} 请尽快处理该问题,谢谢!`; } // 问题解决通知 static resolvedNotification(issue: Parse.Object, project: Parse.Object): string { return `【问题已解决】 项目:${project.get('title')} 问题:${issue.get('title')} 解决方案:${issue.get('resolution') || '已处理完成'} 完成人:${issue.get('assignee')?.get('name')} 问题已成功解决,感谢配合!`; } } ``` ### 3. 消息发送服务 ```typescript @Injectable({ providedIn: 'root' }) export class IssueNotificationService { private wwsdk: WxworkSDK | null = null; constructor() { // 初始化企业微信SDK } async sendNewIssueNotification(issue: Parse.Object, project: Parse.Object): Promise { try { const assignee = issue.get('assignee'); if (!assignee) return; const message = MessageTemplates.newIssueNotification(issue, project); await this.sendMessage(assignee.get('userid'), message); } catch (error) { console.error('发送新问题通知失败:', error); } } async sendReminderNotification( issue: Parse.Object, project: Parse.Object, reminderCount: number ): Promise { try { const assignee = issue.get('assignee'); if (!assignee) return; const message = MessageTemplates.reminderNotification(issue, project, reminderCount); await this.sendMessage(assignee.get('userid'), message); } catch (error) { console.error('发送催单通知失败:', error); } } async sendResolvedNotification(issue: Parse.Object, project: Parse.Object): Promise { try { const creator = issue.get('creator'); if (!creator) return; const message = MessageTemplates.resolvedNotification(issue, project); await this.sendMessage(creator.get('userid'), message); } catch (error) { console.error('发送解决通知失败:', error); } } private async sendMessage(userId: string, content: string): Promise { if (!this.wwsdk) { throw new Error('企业微信SDK未初始化'); } // 获取项目群聊ID // 这里需要根据实际情况获取对应的群聊ID // 发送消息 await this.wwsdk.ww.sendChatMessage({ chatId: 'project-group-chat-id', msgType: 'text', content: content, userIds: [userId] }); } } ``` ## 错误处理与边界情况 ### 1. 常见错误场景 #### 1.1 催单频率限制 ```typescript private canSendReminder(issue: Parse.Object): { canSend: boolean; reason?: string } { const lastReminderAt = issue.get('lastReminderAt'); const reminderCount = issue.get('reminderCount') || 0; const now = Date.now(); // 检查催单间隔(至少间隔30分钟) if (lastReminderAt) { const timeDiff = now - new Date(lastReminderAt).getTime(); if (timeDiff < 30 * 60 * 1000) { const remainingMinutes = Math.ceil((30 * 60 * 1000 - timeDiff) / (60 * 1000)); return { canSend: false, reason: `催单过于频繁,请等待${remainingMinutes}分钟后再试` }; } } // 检查每日催单次数限制 if (reminderCount >= 3) { return { canSend: false, reason: '今日催单次数已达上限(3次)' }; } return { canSend: true }; } ``` #### 1.2 权限验证 ```typescript private validateUserPermission(userId: string): boolean { // 验证用户是否有权限创建/处理问题 const isProjectMember = this.projectMembers.some(member => member.userid === userId); const isCreator = this.currentUser.id === this.project.get('createdBy')?.id; return isProjectMember || isCreator; } ``` ### 2. 降级方案 #### 2.1 离线支持 ```typescript private offlineQueue: Array<{ type: 'reminder' | 'notification'; data: any; timestamp: number; }> = []; private async handleOfflineOperation(operation: any): Promise { if (navigator.onLine) { // 在线时直接执行 await this.executeOperation(operation); } else { // 离线时加入队列 this.offlineQueue.push({ ...operation, timestamp: Date.now() }); } } private async syncOfflineOperations(): Promise { while (this.offlineQueue.length > 0) { const operation = this.offlineQueue.shift(); try { await this.executeOperation(operation); } catch (error) { // 失败时重新加入队列 this.offlineQueue.unshift(operation); break; } } } ``` ## 性能优化 ### 1. 数据加载优化 ```typescript // 分页加载问题列表 private async loadIssues(page: number = 1, pageSize: number = 20): Promise { const query = new Parse.Query('ProjectIssue'); query.equalTo('project', this.project); query.notEqualTo('isDeleted', true); query.descending('createdAt'); query.include('creator', 'assignee'); query.skip((page - 1) * pageSize); query.limit(pageSize); const newIssues = await query.find(); if (page === 1) { this.issues = newIssues; } else { this.issues.push(...newIssues); } } // 防抖搜索 private searchSubject = new Subject(); ngOnInit() { this.searchSubject.pipe( debounceTime(300), distinctUntilChanged() ).subscribe(keyword => { this.searchKeyword = keyword; }); } ``` ### 2. UI优化 ```scss // 虚拟滚动优化大列表 .issues-list { max-height: 500px; overflow-y: auto; // 使用CSS虚拟滚动优化性能 scroll-behavior: smooth; -webkit-overflow-scrolling: touch; .issue-card { // 使用CSS containment优化渲染 contain: layout style paint; // 添加骨架屏加载效果 &.skeleton { .skeleton-text { background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%); background-size: 200% 100%; animation: loading 1.5s infinite; } } } } ``` ## 测试策略 ### 1. 单元测试 ```typescript describe('ProjectIssueModalComponent', () => { let component: ProjectIssueModalComponent; let fixture: ComponentFixture; beforeEach(async () => { await TestBed.configureTestingModule({ imports: [ProjectIssueModalComponent] }).compileComponents(); fixture = TestBed.createComponent(ProjectIssueModalComponent); component = fixture.componentInstance; }); it('should create new issue successfully', async () => { // 测试问题创建功能 }); it('should send reminder with frequency limit', async () => { // 测试催单频率限制 }); it('should filter issues correctly', () => { // 测试问题过滤功能 }); }); ``` ### 2. 集成测试 ```typescript describe('Project Issue Integration', () => { it('should complete full issue lifecycle', async () => { // 测试从创建到解决的完整流程 // 1. 创建问题 // 2. 发送通知 // 3. 催单提醒 // 4. 标记解决 // 5. 发送解决通知 }); }); ``` ## 总结 项目问题追踪系统提供了完整的问题管理解决方案: ✅ **完整的问题生命周期管理**: 创建、分配、处理、解决、归档 ✅ **智能催单机制**: 频率限制、消息模板、企微集成 ✅ **灵活的过滤和搜索**: 多维度筛选、实时搜索 ✅ **权限控制**: 项目成员验证、操作权限管理 ✅ **离线支持**: 网络异常时的降级处理 ✅ **性能优化**: 分页加载、防抖搜索、虚拟滚动 ✅ **用户体验**: 直观的界面设计、清晰的状态展示 该系统能有效提升项目问题处理效率,确保问题及时解决,提升项目交付质量和客户满意度。